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Frequently Asked Questions

Where can I use my Mirbeau Gift Card? And, what can I purchase with it? The Mirbeau Gift Card is redeemable at all four Mirbeau Inn & Spa locations and can be used as payment for rooms, dining, spa services, and retail purchases on property in the Boutiques.

What value gift card should I buy for a spa day, overnight, or dining experience at Mirbeau? The values below offer approximate costs for our most popular experiences. Please visit mirbeau.com and select a Mirbeau location to review that property’s spa menu, dining menus, and room rates. Pricing is subject to change at any time. Gift cards are purchased for a dollar amount rather than specific items/experiences. Gift cards are available between $50-$4,000. APPROXIMATE GIFT CARD VALUES: 50-min Massage including gratuity — $204* *Price based on Mirbeau Signature Massage Choice of two 50-min treatments and lunch for one guest — $410* *Price based on Monet’s Palette Day Spa package Room Accommodations — $350-$700* per night *Rates are based on standard room types and vary by location, room type, day of the week, and availability. Taxes and fees are additional. Dinner for Two — $160

I'd like to purchase a Printable E-Gift Card, but I do not want it emailed to the recipient. Simply put your own email in the recipient box, so that you can print it out from home and gift it to the recipient whenever you'd like!

Can I redeem my Mirbeau Gift Card and/or Gift Voucher online at shop.mirbeau.com? No, sorry. Vouchers are only redeemable on property. Gift Cards are only redeemable on-property or by phone for bookings in Skaneateles, Plymouth, and Rhinebeck only. To contact our Call Center & Reservations Department, please call 877-MIRBEAU.

What is your return & refund policy? ALL Gift Cards (In-Store, Shippable, and Printable) and Mattresses are final sale. These items are not returnable or refundable. Please review our Gift Card Policy before purchasing. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it, unused and in the original packaging. Please keep the receipt.

How do I make a reservation at Mirbeau Inn & Spa? You can make your reservation online at mirbeau.com, call our Reservations Department at 877-MIRBEAU, or email reservations@mirbeau.com. In your email, please please confirm which Mirbeau location you'd like to make a reservation, provide us with your phone number, and include the following reservations details: if you're looking to make an overnight, spa, and/or dining reservation as well as the preferred date(s) and/or time(s) of your reservation.

How do I check my gift card balance? Please provide us with your gift card number, and we will look up your balance. Contact our shop online, email reservations@mirbeau.com, or call 877-MIRBEAU.

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